Hello and welcome! As Service Advisor, I enjoy helping customers keep their cars in tip top shape. Whether you’re coming in for routine repairs or something more complex, I’m here to walk you through the process and answer all of your questions. My goal is always to provide honest service and great customer support. Originally from Chicago, I graduated from Gage Park High School and root hard for the Chicago Fire Soccer Club. I give back through One Tail at a Time, a dog rescue organization dedicated to giving dogs second chances and loving homes. My dog, Sabrina, brings me so much joy and is the perfect companion. When I’m not working, I like hiking, fishing and playing soccer.
4.8 / 5 based on 1553 ratings (799 written reviews)
Nick was very polite and respectful. He kept me informed on everything that was going on with my truck and let me know anything that might need to be looked at in the future. It made my experience at Napletons very pleasant.
— Fred T. ,
Nick is great
— Doug B. ,
Recall service was satisfactory. Poor communication between service department staff and shuttle service.
— Judy I. ,
Very professional
— Stanton L. ,
Nick is always very nice and very helpful. You can tell he cares about taking good care of the customers.
— Jo Q. ,
Great service by Nick!
— Erica S. ,
Great personality, work ethic is a 10 even higher. He'll ask if there are any concerning issues I may have. He makes sure I'm satisfied with the service before I leave. Nick #1
— Marcia P. ,
He was very helpful, reassuring and kind. Young people don't often know how to deal with people my age, but he does, and that's great!
— Jane K. ,
He’s great! Always willing to help! Hundred stars ⭐️
— Jill C. ,
It is always a pleasure to deal with Nick. He clearly explains what is needed and keeps me updated to while service is being done.
— Louise D. ,